Shipping Policy

Last updated: July 2026

At Clearwood & Co., we work to process and ship orders as quickly as possible. Please review the information below before placing your order.

Processing Times

Books and stocked items are typically processed within 1–3 business days after payment is received.

Apparel is made to order. Each apparel item is produced after you place your order, so please allow 2–7 business days for production before it ships.

Orders are not processed or shipped on weekends or holidays. Processing times may be slightly longer during busy periods, product launches, holidays, or due to production delays.

Shipping Rates and Delivery Estimates

Shipping costs are calculated at checkout based on your location and the shipping method available for your order.

Typical delivery times after shipment are:

United States: 3–7 business days
Canada: 7–14 business days
International: 10–21 business days

These timeframes are estimates only and are not guaranteed. Delivery times may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside of our control.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Tracking information may take up to 48 hours to update after the carrier receives the package.

Please note that books and apparel may ship separately because apparel is produced and shipped through our production partner. If your order ships in multiple packages, you may receive separate tracking numbers.

International Orders

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by their country.

These fees are not included in our product prices or shipping costs and are the responsibility of the customer.

Incorrect Shipping Address

Please make sure your shipping address is accurate before placing your order.

Clearwood & Co. is not responsible for delays, lost packages, or reshipment costs caused by an incorrect or incomplete shipping address.

If you notice an address mistake after placing an order, contact us immediately at hello@clearwoodco.com. We can usually update the address only if the order has not yet shipped or entered production.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, contact us at hello@clearwoodco.com within 7 days of delivery or expected delivery.

Please include your order number, a description of the issue, and photos if the item arrived damaged. We will work with the carrier or production partner to help resolve the issue.

Contact

For shipping questions, contact us at:

hello@clearwoodco.com